Up and Running with Microsoft Teams Course Syllabus
Full curriculum breakdown — modules, lessons, estimated time, and outcomes.
Overview (80-120 words) describing structure and time commitment.
Module 1: Introduction to Microsoft StaffHub
Estimated time: 1 hour
- Overview of StaffHub and its role in managing frontline workforce operations
- Navigating the StaffHub interface
- Understanding key features and functionalities
- Setting up your StaffHub environment
Module 2: Team Management
Estimated time: 1 hour
- Creating and setting up teams within StaffHub
- Adding team members and assigning roles
- Organizing teams for effective collaboration
- Managing team membership and permissions
Module 3: Shift Scheduling
Estimated time: 1 hour
- Creating shift schedules based on operational needs
- Modifying and adjusting shifts as required
- Publishing schedules for team visibility
- Handling shift changes and time-off requests
Module 4: Communication and Collaboration
Estimated time: 1 hour
- Using messaging features for team communication
- Sharing files and resources with team members
- Facilitating real-time collaboration within teams
- Best practices for maintaining communication flow
Module 5: Customization and Settings
Estimated time: 1 hour
- Customizing StaffHub settings to fit organizational workflows
- Configuring notifications and alerts
- Managing access controls and user permissions
- Aligning StaffHub with team-specific requirements
Module 6: Final Project
Estimated time: 2 hours
- Create a fully functional team in StaffHub
- Develop and publish a weekly shift schedule
- Simulate team communication and file sharing
Prerequisites
- Basic computer literacy
- Familiarity with web-based applications
- Access to a Microsoft 365 account with StaffHub permissions
What You'll Be Able to Do After
- Effectively manage frontline workforce operations using Microsoft StaffHub
- Create and organize teams for seamless collaboration
- Build, modify, and publish shift schedules efficiently
- Facilitate team communication through messaging and file sharing
- Customize StaffHub settings to meet organizational needs