Management Skills Training for New & Experienced Managers Course Syllabus
Full curriculum breakdown — modules, lessons, estimated time, and outcomes.
A comprehensive 4.5-hour course designed to equip new and experienced managers with practical leadership skills to succeed in real-world workplace environments. This course offers a step-by-step structure covering essential management competencies—from transitioning into leadership and managing performance to leading through change. With downloadable resources and actionable frameworks, learners will build confidence and competence quickly, ensuring a strong start in their management journey.
Module 1: Becoming a New Manager
Estimated time: 0.5 hours
- The mindset shift from individual contributor to team leader
- Understanding new responsibilities and expectations
- Common challenges faced by new managers
- Overcoming imposter syndrome and building confidence
Module 2: Managing People & Performance
Estimated time: 1 hour
- Setting clear expectations and performance goals
- Conducting effective one-on-one meetings
- Delivering constructive feedback
- Coaching team members for growth and development
Module 3: Building High-Performing Teams
Estimated time: 0.75 hours
- Fostering trust and collaboration within teams
- Establishing team accountability
- Hiring and onboarding best practices
- Shaping and managing team culture
Module 4: Communication & Emotional Intelligence
Estimated time: 0.75 hours
- Practicing active listening and clear communication
- Interpreting body language and nonverbal cues
- Developing self-awareness and empathy
- Leading with emotional intelligence and confidence
Module 5: Delegation, Time Management & Prioritization
Estimated time: 0.75 hours
- Identifying tasks suitable for delegation
- Empowering team members through effective delegation
- Using tools to prioritize and manage workload
- Improving personal and team time management
Module 6: Conflict Resolution & Difficult Conversations
Estimated time: 0.75 hours
- Understanding sources of team conflict
- Addressing conflict constructively
- Using scripts and frameworks for tough conversations
- Maintaining team morale during disagreements
Module 7: Leading Through Change
Estimated time: 0.5 hours
- Managing transitions and uncertainty
- Handling resistance to change
- Communicating vision and building buy-in
Module 8: Final Action Plan & Leadership Toolkit
Estimated time: 0.5 hours
- Crafting a 30-60-90 day leadership plan
- Accessing downloadable templates and checklists
- Utilizing ongoing leadership resources
Prerequisites
- Familiarity with basic workplace roles and responsibilities
- No prior management experience required
- Openness to self-reflection and personal development
What You'll Be Able to Do After
- Transition confidently from individual contributor to team leader
- Manage team performance with clarity and empathy
- Build trust and foster a collaborative team environment
- Communicate effectively and resolve conflicts constructively
- Lead teams successfully through periods of change and uncertainty