Salesforce Training Course: Admin & App Builder Course Syllabus

Overview: This comprehensive Salesforce Admin & App Builder course is designed for beginners aiming to master both administrative and declarative development skills on the Salesforce platform. The program spans approximately 28 hours of structured learning, combining live instruction with hands-on labs and real-world projects. Participants will gain proficiency in configuring Salesforce environments, securing data, automating business processes, and building custom applications using Lightning and declarative tools. Aligned with Salesforce certification objectives, the course prepares learners for real-world implementation tasks and includes lifetime access to materials. Ideal for aspiring admins, consultants, and developers seeking in-demand CRM skills.

Module 1: Data Model, Objects & Fields

Estimated time: 2 hours

• Understand standard vs. custom objects
• Create and configure custom fields
• Define lookup and master-detail relationships
• Set up field dependencies and search layouts

Module 2: Security Model

Estimated time: 2 hours

• Configure profiles and permission sets
• Implement role hierarchy and sharing rules
• Apply field-level security settings
• Set organization-wide default sharing levels

Module 3: Business Logic, Formulas & Validations

Estimated time: 2 hours

• Create formula fields for dynamic calculations
• Enforce data integrity with validation rules
• Configure roll-up summary fields
• Use record types to support business processes

Module 4: Process Automation

Estimated time: 2 hours

• Design workflow rules for field updates and alerts
• Build approval processes with multi-step flows
• Use Flow Builder for basic automation
• Automate business logic without code

Module 5: Salesforce App Development Fundamentals

Estimated time: 4 hours

• Build Lightning apps using Lightning App Builder
• Create Visualforce pages for custom interfaces
• Customize Salesforce1 mobile experience
• Integrate Chatter for team collaboration

Module 6: Data Management & Deployment

Estimated time: 4 hours

• Import and export data using Data Loader
• Implement duplicate management rules
• Create reports and dynamic dashboards
• Deploy changes using Change Sets and sandboxes

Prerequisites

• Familiarity with web-based applications
• Basic understanding of CRM concepts
• No prior programming experience required

What You'll Be Able to Do After

• Configure and customize Salesforce orgs effectively
• Implement robust security and sharing models
• Automate business processes using declarative tools
• Build custom user interfaces with Lightning and Visualforce
• Prepare for Salesforce Administrator certification