Google Professional Workspace Administrator Professional Certificate Course Syllabus

A comprehensive, lab-intensive course designed for beginners to gain hands-on experience managing Google Workspace environments. This program covers user and resource management, core service configuration, data governance, security best practices, and troubleshooting—equipping learners with real-world admin skills. With approximately 25 hours of content, the course features interactive labs and guided instruction from Google, ideal for those pursuing entry-level cloud administration roles.

Module 1: Google Workspace User & Resource Management

Estimated time: 4 hours

• User provisioning and account management
• Creating and organizing organizational units (OUs)
• Managing groups and shared resources
• Setting up domains and assigning licenses

Module 2: Google Workspace Core Services

Estimated time: 9 hours

• Enabling and configuring Gmail, Drive, Calendar, and Meet
• Customizing Chat and Docs settings
• Deploying Gemini in Workspace
• Introduction to AppSheet and Apps Script automation tools

Module 3: Data Governance

Estimated time: 3 hours

• Implementing Gmail and Drive Data Loss Prevention (DLP) rules
• Configuring Google Vault retention and export policies
• Managing data location and storage labels

Module 4: Google Workspace Security

Estimated time: 6 hours

• Enforcing 2-step verification and strong authentication
• Managing mobile and device security policies
• Controlling third-party app access and monitoring risks
• Setting up access control and alert monitoring

Module 5: Troubleshooting Workspace Issues

Estimated time: 3 hours

• Diagnosing email delivery and Calendar sync problems
• Resolving Drive access and sharing issues
• Analyzing admin audit logs for root cause

Module 6: Final Project

Estimated time: 5 hours

• Configure a complete Workspace environment with proper OUs and user accounts
• Apply security and data governance policies across services
• Diagnose and resolve simulated admin issues using logs and console tools

Prerequisites

• Familiarity with basic IT concepts and cloud services
• Basic understanding of email and collaboration platforms
• Access to a web browser and internet connection for labs

What You'll Be Able to Do After

• Provision and manage user accounts, groups, and organizational units
• Configure and maintain core Google Workspace services
• Implement data protection using DLP, Vault, and retention policies
• Enforce security standards including MFA and device management
• Diagnose and resolve common Workspace service issues