Google It Arabic Syllabus

Overview: This comprehensive six-course program is designed for beginners and requires no prior experience. It prepares learners for entry-level IT support roles with practical, real-world skills in computing, networking, operating systems, and troubleshooting. The curriculum is structured to be completed in approximately 3 to 6 months at a flexible pace of about 5–10 hours per week, totaling around 120–150 hours of learning. All content is delivered in English with subtitles available in multiple languages, including Arabic.

Module 1: Technical Support Fundamentals

Estimated time: 20 hours

• Introduction to IT support and the role of an IT support specialist
• Understanding computer hardware components and assembly
• Overview of operating systems and system software
• Basic troubleshooting methodologies and best practices

Module 2: Networking and Internet Connections

Estimated time: 25 hours

• Basics of networking and network topologies
• Configuring Wi-Fi and wireless security protocols
• Domain Name System (DNS) and how it works
• Troubleshooting network connectivity issues

Module 3: Operating Systems and Command Line

Estimated time: 25 hours

• Introduction to major operating systems: Windows, macOS, Linux
• File systems and user permissions management
• Using the command-line interface (CLI) for navigation and tasks
• Understanding binary code and data representation

Module 4: System Administration and IT Infrastructure

Estimated time: 25 hours

• Managing user accounts and access controls
• Setting up and maintaining IT systems in enterprise environments
• Understanding virtualization and cloud computing basics
• Implementing backup and recovery strategies

Module 5: Security and Risk Management

Estimated time: 25 hours

• Identifying common security threats and vulnerabilities
• Implementing encryption and secure authentication methods
• Best practices for data privacy and protection
• Responding to security incidents and breaches

Module 6: Final Project

Estimated time: 15 hours

• Simulate real-world IT support scenarios through case studies
• Diagnose and resolve hardware, software, and network issues
• Document solutions and communicate effectively with users

Prerequisites

• No prior technical experience required
• Basic computer literacy
• Access to a computer and reliable internet connection

What You'll Be Able to Do After

• Assemble and configure computer hardware
• Set up and troubleshoot network connections
• Navigate and use command-line interfaces in Linux and Windows
• Apply security best practices in IT environments
• Earn a professional certificate from Google to apply for entry-level IT roles