What will you in Communications for New Managers Course
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Communicate with clarity and confidence in one-on-one and group settings
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Tailor messaging to diverse stakeholders: team members, peers, and senior leaders
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Master active listening, questioning techniques, and nonverbal cues
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Deliver effective feedback and coaching conversations to motivate and develop your team
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Lead productive meetings and presentations that engage and align participants
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Navigate difficult conversations with diplomacy and emotional intelligence
Program Overview
Module 1: Foundations of Managerial Communication
⏳ 30 minutes
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Key principles: clarity, consistency, and credibility
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Understanding your communication style and audience needs
Module 2: Active Listening & Questioning
⏳ 45 minutes
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Techniques for empathetic listening and uncovering underlying concerns
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Crafting powerful questions that drive insight and action
Module 3: Giving and Receiving Feedback
⏳ 1 hour
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Feedback models (Situation–Behavior–Impact, SBI) and best practices
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Overcoming defensiveness and turning feedback into development
Module 4: Leading Effective Meetings
⏳ 45 minutes
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Designing agendas, setting objectives, and managing time
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Facilitating participation and keeping discussions on track
Module 5: Presentation Skills for Managers
⏳ 1 hour
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Structuring messages: opening, key points, and calls to action
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Engaging delivery techniques: storytelling, visuals, and handling Q&A
Module 6: Difficult Conversations & Conflict Resolution
⏳ 1 hour
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Frameworks for addressing performance issues and disagreements
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Managing emotions and finding win–win outcomes
Module 7: Nonverbal & Virtual Communication
⏳ 45 minutes
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Reading body language and projecting presence in person
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Optimizing video calls: camera, audio, and virtual facilitation tips
Module 8: Building a Communication Action Plan
⏳ 30 minutes
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Setting SMART communication goals and measuring progress
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Creating routines for continuous improvement and peer feedback
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Job Outlook
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Strong communication skills are essential for roles like Team Lead, Project Manager, and Department Head
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In demand across industries—technology, finance, healthcare, and nonprofit—for driving team alignment and performance
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Enables you to excel in remote and hybrid environments by fostering trust and clarity
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Provides a foundation for advanced leadership development, executive presence, and organizational change initiatives
Explore More Learning Paths
Enhance your managerial communication and leadership skills with these carefully selected programs designed to help you convey ideas effectively, influence teams, and drive organizational success.
Related Courses
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Leadership Communication for Maximum Impact: Storytelling Course – Learn how to use storytelling techniques to engage, inspire, and lead teams successfully.
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Introduction to Communication Science Course – Build a foundational understanding of communication principles and their practical applications in professional settings.
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Effective Communication: Writing, Design, and Presentation Specialization Course – Master essential communication skills, including writing, visual design, and presentation techniques for impactful messaging.
Related Reading
Gain deeper insight into effective leadership and communication:
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What Is Management? – Understand the principles of management that support clear communication, decision-making, and team leadership.
